ALL-IN-CRM (CRM) developed in PHP, MySQL, and OS Linux.
CRM does not use any framework, in which case it can be modified by any senior PHP programmer without any knowledge of frameworks.

CRM has a special setting file with dedicated access which checks folders, file permissions, owners, IMAP and SMTP connection, DB connection, and others.
Company Administrator can view and manage DB BackUp, and check PHP settings from the admin menu (see Tools).

CRM uses Jquery standard library, data table JS library, Jquery Ajax request, and Bootstrap CSS. All these libraries increase the speed of CRM and greatly simplify the navigation process.
Bootstrap CSS with Jquery transforms CRM UI to work across different screens, tablets, and mobile phones.

Server Software

  • OpenJDK
  • GeoIP Location OS
  • GeoIP Location PHP
  • Image-Magick
  • IMAP SERVER (if using internal mail module)
  • PDFTK – extract data from PDF form, build a PDF form (if using E-sign, document forms, and others)
  • PD4ML – Java converter for PDF

CRM can be installed on a Dedicated server or VPS machine.

Recommended (tested) server or VPS parameters

  • OS: CentOs 7.9 (old OS not used now), Ubuntu 24, Debian
  • Apache 2+
  • PHP 7.2 – 8+
  • MariaDB – 5.+
  • MySQL – 15+
  • Core: 4
  • RAM 16 G (32 G is better if the order has more than 100 items)
  • Min space 500 G

It can be used on a dedicated server with ProxMox VE

VPS 1: WooCommerce (public, optional)
VPS 2: ALL-IN-CRM portal (limited access)
VPS 3: data server (public security hub). sent secure documents, e-sign, email control
VPS 4: mail server. (optional) IMAP and SMTP. Control panel, DKIM, SPF

Min parameters for VPS that were tested

  • OS: CentOS -7.9
  • Core: 1
  • RAM: 4 G
  • PHP-7.2
  • Customers: 20000
  • Products: 4000

Tools for checking CRM

  • General resources
  • DB analyzer (check each table)
  • DB backup (check Daily and hourly files)
  • DB setting checker
  • IMAP statuses
  • SSL installation help
  • Super Admin to manage multiple companies

CRM APIs

  • WooCommerce Webhook and REST
  • Shopify API (products and inventory)
  • IP phone API (call in/out, voicemail, recording call)
  • IP SMS/MMS (sent/received, history list)
  • Moneris payment system
  • PayPal payment system (in progress)

Business phone and SMS/MMS (optional)

CRM is fully integrated with VoIP phone provider. https://voip.ms
CRM has APIs for communication with this provider and its own softphone for calling customers. The client can use standard IP phone devices, mobile phone APPs, or our softphone (Explozive). SMS/MMS can be sent from CRM UI, using email, or using IP APPs.

Email Client (optional)

ALL-IN-CRM includes an email client module.
This module saves to customer history all incoming and outgoing emails, shares emails between workers, marks emails by different colors and supports multiple email accounts.

Each outgoing email from ALL-IN-CRM has an email tracker. Employees can control if the email was opened by the customer and how many times.
All incoming emails from customers are automatically copied to customer account history.

This module can work with IMAP protocol and standard SMTP outgoing servers like as mailgun.com, socketlabs.com, and others.
ALL-IN-CRM recommends using your own mail server.

ALL-IN-CRM supports up to 3 SMTP servers. Before sending an email employee can select the right SMTP.

Bulk sending of letters (optional)

ALL-IN-CRM includes the Smart Campaign system.
This system helps employees create customer lists with different search criteria.
You can create an unlimited number of newsletter templates and assign them to any list of customers.
The template can include active variables that are replaced by information from the recipient’s profile before sending an email.
In this case, our bulk email system can send personalized emails.
Each bulk email has a tracker and you can view statistics of opened emails. You can rebuild the customer list and send a second newsletter to customers who have not opened it via another SMTP.

Email server (optional)

CRM offers the flexibility to utilize any SMTP provider for sending emails or campaigns (newsletters) to customers. It supports up to three different SMTP services, such as mailgun.com, socketlabs.com, serversmtp.com, mailersend.com, sendgrid.com, and others.

Before choosing an SMTP provider, we recommend evaluating the spam score of your emails. You can use popular services like mail-tester.com, spamchecker.mailreach.co, and allaboutspam.com/email-server-test for this purpose.

Additionally, our company can create a dedicated email server for you, complete with IMAP, SMTP, a control panel, DKIM, and SPF. With this server, you can send unlimited emails without incurring any fees for SMTP services.