Our company makes manual phone calls through our integrated softphone, which is fully integrated with the ALL-IN-CRM portal. Our softphone provides everything you need for any business needs.
Company employees can make direct phone calls from the client list or the main menu. [AI]
Manual Call Features
- Call to any phone number
- Automatic detection local time by the phone area code
- Call to employee extension
- Transfer call to an internal extension or external phone number
- Setting Call result
- Setting relations between call result and customer status
- Check personal Voicemail
- Check employees Voicemail
- Send text messages
- Play previously recorded messages to the client during your call
- Possibility to listen to your recorded calls directly from E-CRM customer history or phone history
